Returns and Exchanges
Early in the shopping season, my Tampa Tribune column urged folks to shop with returns in mind. A survey by the National Retail Federation shows 88.6 percent of consumers found return policies to be fair. Make sure you know what they are to avoid an extended holiday hassle.
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Posted by Jerry E. Wolfe, 4732 Bellemede Blvd. New Port Richey, Fl. 34655 on 10/02 at 03:02 PM
Sept. 24, Littia called Vontage inquiring about their phone service.
Within two hours from the call we decided the service was too complicated for us. Littia Email the co.3 times 9/24, and asked the service to be cancelled. 9/27 Vonage emailed us stating the box had been mailed out. It
arrived at our door 9/29.
Now we are being told that we owe $42.79 to Vonage plus shipping & handling of the box. Is there any recourse for us or do we have to pay this? Thanks for addressing this matter.
Sincerely,
Jerry and Littia Wolfe