Do The Bump

Posted Apr 5, 2006 by Chris Chmura

Updated Apr 5, 2006 at 01:32 PM

Two myths we must bust: Bumping only happens at the airport, and it’s bad news.

Hotels do the same math airlines do; they overbook because some people never show up and forget to cancel their reservation. Cruise lines do the same.

When MSNBC recently wrote about the pitfalls of being bumped, it left out the possible perks.

The ball is often in your court to get a refund, a free upgrade, or both. Plus, there are other bonuses to help ease your inconvenience.

Airlines have rules that govern what cash compensation travelers should receive when they’re forced to give up their seats. (That situation is rare.) Passengers most often volunteer, and the benefits aren’t limited to money alone for your generosity.

Think of it exactly like that: You’re being generous with your time to accommodate the airline’s miscalculation. Take their offer and instantly up the ante. Profit from it.

Here’s a brief look at what you should ask for upon learning you’re about to be bumped:

Airlines
+ A voucher for a free flight of flights
+ An amenity kit including toiletries
+ A phone card
+ A hotel room for an overnight stay or layovers that exceed 4 hours
+ Meal vouchers
+ An upgrade, especially on international flights.
+ Airport lounge access.

Cruises
+ A different cruise—AND—a refund. (Sail for free)
+ Complimentary shore excursions
+ A Shipboard credit for tips, the spa, the bar, etc.

Hotels
+ A room at another hotel, of course.
+ An upgraded room. Perhaps a suite?
+ Meal vouchers
+ Transportation

Just ask. The worst they can say to you is, “No.”